Reference

Syarat Ketentuan Akun wak100

These terms set out the rules for opening and using your wak100 account, including how deposits via DANA, OVO, and GoPay are handled, what we expect from you, and what you can expect from us.

Account eligibility appliesDANA · OVO · GoPay coveredLocal law governs accessAccount holder responsibilityChanges notified in advance

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ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling

We collect only the account data needed to verify your identity and process DANA, OVO, or GoPay transactions. We do not sell your data to third parties outside our payment processing chain.

Cookie Use

Our site uses session cookies to keep you logged in and functional cookies to remember your wallet preference. You can manage cookie settings through your browser at any time.

Account Retention

We retain your account records for as long as your account is active and for a period after closure as required by applicable regulations. You may request a summary of your stored data via support.

Requesting Changes

To update your registered wallet, change account details, or request data deletion, contact support through live chat or email. We verify your identity before processing any account change.

TERMS CONTACT

How to Reach Us About These Terms

Live Chat Reach our account team directly through the live chat window in your lobby. Available around the clock for questions about your account terms, wallet linking, or access issues.

Email Support Send detailed questions about these terms, account eligibility, or withdrawal conditions to our support address. We aim to respond within one business day.

Account Help Centre Your account dashboard includes a help section covering common terms questions — wallet verification steps, account limits, and how to request a terms review.

What These Terms Cover

wak100 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on wak100, you agree to these terms in full. They apply to every action you take — logging in, funding your account via DANA, OVO, or GoPay, placing activity in the lobby, and requesting a withdrawal back to your registered wallet. We

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may update these terms when our services change; we will notify you through your registered account before any material change takes effect. Continued use after that notice means you accept the updated terms. If any part of these terms conflicts with local law in your region,
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the local law applies and that part does not bind you. These terms do not create a relationship beyond the service we provide. You are responsible for keeping your login credentials secure — any activity on your account before you report a breach is treated as
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authorised. Players in Bekasi and across Indonesia access the lobby under the same terms, subject to regional eligibility.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

Here are the questions we hear most often about how these terms work in practice — covering your account rights, payment conditions, and how to contact us.

These terms apply to anyone who opens an account on wak100. Access depends on local law and is available only where permitted in your region. If you are not eligible under local law, these terms do not authorise your use.

We will notify you through your registered account before any material change takes effect. Minor clarifications may be updated without advance notice, but changes that affect your rights or payment conditions always come with prior notification.

Your wallet details are used only to process deposits and withdrawals on your account. We do not store full wallet credentials on our servers; transactions are handled through the payment provider's own secure channel.

Contact our support team via live chat or email and request account closure. We will confirm your identity, process any pending withdrawal to your registered DANA, OVO, or GoPay wallet, then close the account within a reasonable period.

Reach out to our support team first — most account disputes are resolved at that stage. If you remain unsatisfied, you may escalate in writing via email. We review all escalations and respond with a reasoned outcome.

We retain account records for a period after closure as required by applicable regulations. You may request a summary of what we hold at any time by contacting support through your account help centre or email.

Syarat Ketentuan Akun wak100

How We Protect Your Account and Data

Data Handling

Cookie Use

Account Retention

Requesting Changes

How to Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can wak100 change these terms without notice?

03 What happens to my DANA, OVO, or GoPay details?

04 How do I close my account?

05 What if I disagree with a decision made under these terms?

06 How long does wak100 keep my account data after closure?

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