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How wak100 Handles Your Personal Data

Your account data — including payment details linked to DANA, OVO, or GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie ControlsData Retention PolicyYour Right to Request Access
wak100 How wak100 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Payment Data Security

Transaction data from DANA, OVO, and GoPay passes through encrypted connections. We do not store full wallet credentials on our servers — only the reference needed to match your deposit to your account.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can adjust cookie preferences from the consent banner or your account settings at any time.

Account Data Retention

We keep your account data while your account is open and for a defined period after closure, in line with applicable rules. You may request deletion of non-essential data by contacting support.

Your Access Rights

You have the right to request a copy of the personal data we hold on you, ask us to correct errors, or raise a concern about how your data has been used. Submit requests via live chat or email.

PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Support Reach our account team directly through the live chat window on the site. Available around the clock for data access requests, correction requests, and privacy questions.
Email Privacy Request Send a written data request to our support email. We aim to respond within a few business days and will confirm receipt of your request promptly.
Account Settings Some data preferences — including cookie consent and communication settings — can be managed directly inside your account dashboard without contacting support.

Common Questions About Your Privacy on wak100

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. We also log device and session data to keep your account secure.

We share only what is necessary with payment processors like the networks behind DANA, OVO, and GoPay to complete your transactions. We do not sell your data to advertisers or unrelated third parties.

Your data is kept while your account is active and for a period after closure as required by applicable rules. You can ask us about the specific retention period for your account via support.

Yes. Contact our support team via live chat or email with your account details and we will provide a summary of the personal data we hold on your account.

Reach out through live chat or email. For corrections, tell us what is inaccurate and we will update it. Deletion requests for non-essential data are reviewed and processed in line with applicable rules.

We use session and analytics cookies. You can manage your cookie preferences through the consent banner when you first visit, or update them later inside your account settings.